IMPORTANT SHIPPING INFORMATION
1. All orders received after 12:00pm (noon) CST will be processed the following day.
2. Standard Delivery is included in the price of the items. Standard delivery takes approx. 3 to 7 business days for delivery depending on the day of the week you place your order. If you place your order on Wednesday or later it may not ship until the following Monday.
3. Delivery Days are typically Wednesday through Friday.
4. Alaska, Hawaii, and Puerto Rico orders must be shipped 2nd day ($25.00) or Overnight ($47.75) only.
5. We do ship to the Virgin Islands. Please call us directly at 800-624-5426 (8:00am to 4:30 pm) CST to place your order. Additional shipping charges will apply.
6. Saturday delivery is available in most areas for an additional fee. Please call for details.
7. All delivery dates are approximate so please allow a few days variance.
8. Please give complete address including apartment number or lot/space numbers.
9. For faster deliveries, please phone us at: 1-800-345-5185.
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 Our Service To You |
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 | We are not a giant corporation but rather a friendly family owned business, with loyal employees who are interested in filling your order the best we can.
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 Substitution |
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| Your order will be filled exactly as ordered whenever possible. However, if a shortage of a certain item does necessitate a substitution, we reserve the right to substitute without prior notice. In which case we guarantee a like item of equal or greater value.
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| We have the fastest service in the business. Order today and serve tomorrow. Available for in-stock items, if ordered before 2:00pm. CST weekdays. Call us for details and amount of additional shipping charges. |  |
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 Business Gifts |
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| We've been serving businesses across the country for decades. We offer personal service, fast accurate shipping, and great prices. Discounts start at approximately 30 gifts. Gift cards are available and can be enclosed upon request. Please give us a call at: 800-624-5426, to discuss our particular needs. |  |
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 | Early receipt of delivered food gifts is often appreciated to allow your recipients to enjoy their own special entertaining.
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 To Place An Order |
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| Use our toll free number (800) 624-5426. To serve you we take orders around the clock. (Answering Service takes orders during off hours). We accept Visa, Mastercard, Discover, and American Express. If you are placing your order online we also accept PayPal. |  |
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 Things To Remember |
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| To ensure proper delivery, we must have complete addresses including apartment numbers or lot/space numbers, where applicable, as well as phone numbers. Sorry, but we cannot ship to P.O. Boxes. |  |
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 Products May Ship Separately |
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| Note: Products ordered at the same time may be shipped separately and arrive on different days. Non-frozen items may ship separately. |
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Gift Certificates
Not sure which of our mouth-watering meats will please the most? Let your friend, family, or customer choose. A gift certificate is a convenient, sure, year-round way to please them. The recipient will receive our attractive gift certificate together with a current catalog from which to select the gift and our personal letter acknowledging your kindness and good taste.
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 | Your order will be acknowledged promptly after receipt unless it is to be shipped within 7 days. Also, wherever possible, and it usually is, we ship the size and weights ordered. We ask only for a reasonable tolerance in variation from the exact weight you specify. Prices in the catalog are subject to change without notice. |  |
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 Check Processing |
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| Processing of orders containing personal checks may take six to ten business days. When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process this payment as a check transaction. When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution. |  |
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About Our Delivery Prices |
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| We make ordering easy for you. There are no charts to study or extra costs to add on most shipments. Our delivered prices include shipping, handling, and insurance on regular delivery to addresses within the Contiguous U.S. 48.
Exceptions:
1) Extra shipping charges when customer requests special delivery that is not included in our regular shipping costs.
2) Phone for extra charges to AK, Hi, PR, VI, amd APO/FPO adddresses. Sorry, no out-of-country shipments except APO/FPO.
3) State tax is applicable for orders shipped to addresses within the state of Missouri. |  |
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Superior Customer Service - Call 800-705-2323 |
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| 8:00 am to 4:30 pm CST, Monday through Friday |  |
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APO and FPO Shipments |
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 | We have a nice selection of items available for shipments to our service folks stationed abroad. Please phone us weekdays 8:00 am to 4:30pm CST for details. You may view the list of available items that we on our website and click the Military Gifts category on the left side of your screen. |  |
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